How to switch to an Octopus EV tariff, step by step

Switching to an Octopus EV tariff is straightforward, but it happens in a set order and takes a few weeks if you are new to Octopus. Here is the route.

Before you start

Have these ready:

• your postcode and current supplier,
• a recent meter reading (or your smart meter details),
• your car registration and charger model, if you want Intelligent Octopus Go,
• a phone running iOS 14 or later, or Android 7 or later, for the Octopus app.

Step 1: check which tariff you can have

Use the checker on Octopus’s Intelligent Octopus Go page with your car or charger. If neither is supported, Octopus Go works with any car. Not sure? Read which tariff is best?

Step 2: join Octopus

Get a quote and switch. New customers join on a standard tariff first. Your old supplier is closed down automatically; you do not need to contact them.

Step 3: get your smart meter connected

Octopus needs half-hourly readings from a SMETS2 or Secure SMETS1 meter. If you have one, Octopus says it generally takes around 14 days to connect after the switch. If you do not, register for a smart meter installation and Octopus will book one.

Step 4: move to the EV tariff

• Octopus Go: once Octopus is receiving half-hourly readings, it emails you to accept the terms, and your tariff changes automatically.
• Intelligent Octopus Go: switch tariff from your account, then in the app confirm your car or charger, accept the terms and authorise Octopus to control charging.

Step 5: set up charging

On Octopus Go, set your car or charger timer to 00:30 to 05:30. On Intelligent Octopus Go, plug in and set your ready-by time and target charge in the app. Check the first few nights. Our smart charging guide has tips.

Adding export

If you have solar, apply for Outgoing Octopus once you are a customer. The export MPAN takes one to four weeks, so start early.