Fuuse and Drax take on 1,000 ex-bp pulse fleet customers and 14,000 sockets

Almost 1,000 businesses left stranded when bp pulse quit workplace charging now have a new home for their chargers. Charge point software company Fuuse has been named exclusive migration partner for bp pulse’s former fleet “depot” charging customers, who between them have more than 14,000 charging sockets, according to Fleet News. Drax Electric Vehicles, part of Drax Group, will provide maintenance and continue existing hardware warranties.

For the fleets involved, it ends more than a year of uncertainty. They can keep the chargers they already paid for, rather than ripping them out and starting again. The companies call it one of the largest charging migrations the UK has seen.

What happened to bp pulse workplace charging?

bp pulse announced in July 2025 that it was withdrawing from workplace charging to concentrate on its public charging hubs and rapid charger network across the UK. A spokesperson told Fleet News at the time that it was aiming for a “simpler, more focussed and higher value company”.

The exit left a problem. Depot chargers rely on back-office software for access control, billing, load management and reporting, plus a maintenance contract. Without them, chargers can stop working properly. In May 2026, bp pulse said it was seeking a migration partner after some fleets criticised a lack of support, and it apologised to customers who had experienced delays in communication.

What has been agreed?

Fuuse will move the customers onto its charge point management platform, while Drax Electric Vehicles provides nationwide field maintenance. The key points:

Detail	What it means for fleets
Customers	Almost 1,000 former bp pulse fleet depot customers
Chargers	More than 14,000 sockets
Software	Moves to the Fuuse platform
Maintenance	Drax Electric Vehicles, nationwide
Warranties	Existing hardware warranties continue
Hardware	Kept in place; no rip-and-replace

The appointment follows more than a year of collaboration, hardware testing and platform development between bp’s EV charging business and Fuuse, to make sure existing chargers work properly on the new platform.

“Being selected as the exclusive migration partner is a huge endorsement of both our platform and our people,” said James Chapman, strategic sales director at Fuuse. “This is about more than just software. It’s about protecting customer investment, maintaining operational continuity and making what could feel like a disruptive change, incredibly straightforward.”

Adam Hall, energy services director at Drax Electric Vehicles, said: “With nationwide field service capability and continuity of existing hardware warranty support, we can help ensure charging infrastructure remains maintained, supported and fully operational. That means less disruption, reduced downtime and greater confidence for fleets relying on their vehicles every day.”

What should affected fleets do?

If you are a former bp pulse depot customer:

1. Find the notification email from bp pulse, which contains a registration link.
2. Register your migration through that link.
3. Wait for Fuuse’s onboarding team, which will validate your charging setup, confirm service arrangements and guide you through the process.
4. Check your warranty position. Existing hardware warranties continue under Drax, so keep any paperwork showing installation dates and terms.
5. Review your tariffs and access settings once you are on the new platform, to make sure drivers can still charge and costs are allocated correctly.

Why does this matter beyond these fleets?

Because it shows a risk that every business installing chargers should think about: what happens if your provider leaves the market? Charge point hardware can last many years, but it depends on software and support. When a provider exits, customers can be left with chargers that are hard to manage or repair.

The bp pulse case ended reasonably well, with a migration that keeps hardware in use. But it took more than a year. When choosing a provider, fleets should ask:

• Is the hardware open? Chargers that support open standards such as OCPP can be moved to a different software platform if needed.
• Who maintains it? Is maintenance separate from software, and can it be transferred?
• What happens on exit? Is there a contractual commitment to migration support?

What about bp pulse’s public chargers?

They are not affected. bp pulse is concentrating on public charging, including hubs and rapid chargers. It has opened a charging and convenience hub on Cromwell Road in Hammersmith, extended an agreement with Transport for London to reinvest in on-street rapid chargers, and plans ultra-fast charging at more than 30 Roadchef motorway service areas from 2027. Our bp pulse and Shell Recharge comparison covers its public network.

How important is depot charging?

Very. Depot charging is where most company vans and many fleet cars charge, overnight and at low cost. It is a big reason electric vans make financial sense for businesses, as our guide to electric vans for fleets explains. Without reliable depot charging, fleets fall back on public chargers, which cost far more and carry 20% VAT.

That makes stable, well-supported depot charging part of the backbone of the EV transition for business. It is one reason the leasing and fleet industry is watching government policy so closely, from company car tax to the ZEV mandate.

What is a charge point management platform?

A charge point management platform, sometimes called a back office, is the software that sits behind chargers. For a fleet depot, it typically handles:

• Access control, so only authorised drivers or vehicles can charge.
• Load management, sharing the depot’s limited grid capacity between vehicles so the site does not exceed its connection.
• Scheduling, so vehicles charge when electricity is cheapest.
• Billing and reporting, allocating costs to vehicles, drivers or departments, and reporting energy use and emissions.
• Remote diagnostics, spotting faults and resetting chargers without a site visit.

Without that software, chargers may still deliver power, but fleets lose control of who charges, when and at what cost. That is why bp pulse’s exit was such a problem for its depot customers.

Why are open standards so important?

Many chargers use OCPP, the Open Charge Point Protocol, which lets hardware from one company work with software from another. Where chargers support open standards, a fleet can switch software provider without replacing hardware. Fuuse’s year of testing with bp’s charging business was about making sure the existing hardware would work reliably on its platform.

North Yorkshire Council learned the opposite lesson. When the company that installed its chargers went bust, the council could not access user manuals to transfer the work, and some equipment could not be moved to other operators. It is now replacing those chargers and moving them onto a Fuuse back office, as we report in our North Yorkshire story.

What should fleets look for in a charging contract?

Whether you are installing depot charging for the first time or reviewing an existing setup, ask:

1. Does the hardware support OCPP or another open standard?
2. Who owns the data, and can you take it with you if you change provider?
3. Is maintenance separate from software, and what response times are guaranteed?
4. What happens if the provider exits the market or is sold?
5. How long is the warranty, and who honours it if the provider changes?

Why is depot charging so valuable?

Depot charging is usually the cheapest way to run an electric fleet. Vans and company cars charge overnight on business electricity rates, avoiding public charging prices that include 20% VAT. Smart scheduling can shift charging to the cheapest hours, and load management avoids costly grid upgrades.

That is especially important for vans, where the business case depends on low running costs. Our guide to electric vans for sole traders covers the economics for smaller businesses, and our guide to electric vans for fleets covers larger operations.

Who are Fuuse and Drax Electric Vehicles?

Fuuse is a UK charge point management software company that works with businesses, fleets and local authorities, providing the back-office systems and customer support behind chargers from several hardware makers. Drax Electric Vehicles is part of Drax Group, the energy company best known for Drax power station in North Yorkshire, and provides EV charging infrastructure, installation and field maintenance services. Together they split the job that bp pulse used to do alone: Fuuse runs the software and customer side, while Drax sends engineers to keep the hardware working and honours existing warranties.

That split, software from one specialist and maintenance from another, is becoming common. It gives fleets more flexibility, but it also means making sure both parts are covered by clear contracts.

Our view

bp pulse’s exit from workplace charging was a test of how the industry handles a major provider leaving, and for a long time it looked like a poor one. The Fuuse and Drax deal is the right outcome: hardware kept in service, warranties honoured and a single route to migrate. The lesson for every fleet is to choose open, transferable charging systems, so a provider’s change of strategy does not become your problem.